{"id":5522,"date":"2022-08-17T15:55:18","date_gmt":"2022-08-17T18:55:18","guid":{"rendered":"https:\/\/www.lostfantasy.uy\/?page_id=5522"},"modified":"2022-08-17T18:28:51","modified_gmt":"2022-08-17T21:28:51","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/www.lostfantasy.uy\/en\/terminos-y-condiciones","title":{"rendered":"T\u00e9rminos y Condiciones"},"content":{"rendered":"<style>.kt-accordion-id_99c7be-9a .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:0px;}.kt-accordion-id_99c7be-9a .kt-accordion-panel-inner{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id_99c7be-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-color:#555555;border-right-color:#555555;border-bottom-color:#555555;border-left-color:#555555;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#f2f2f2;font-size:18px;line-height:24px;color:#555555;padding-top:10px;padding-right:14px;padding-bottom:10px;padding-left:14px;}.kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#555555;}.kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#555555;}.kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#f2f2f2;}.kt-accordion-id_99c7be-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id_99c7be-9a .kt-blocks-accordion-header:focus-visible{color:#444444;background:#eeeeee;border-top-color:#eeeeee;border-right-color:#eeeeee;border-bottom-color:#eeeeee;border-left-color:#eeeeee;}.kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#eeeeee;}.kt-accordion-id_99c7be-9a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id_99c7be-9a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#ffffff;background:#444444;border-top-color:#444444;border-right-color:#444444;border-bottom-color:#444444;border-left-color:#444444;}.kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#ffffff;}.kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_99c7be-9a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}@media all and (max-width: 767px){.kt-accordion-id_99c7be-9a .kt-accordion-inner-wrap{display:block;}.kt-accordion-id_99c7be-9a .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:0px;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-wrap kt-accordion-id_99c7be-9a kt-accordion-has-7-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane_d210ba-3f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>PRIVACY POLICY<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Lost Fantasy Terms and Conditions could be changed at any time without notice. By using this site you are accepting them. For\nmore information contact us via\u00a0contact@lostfantasy.uy<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The information of each client is completely confidential. It will be for internal use linked to your purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Credit card data will be required on the payment site of each issuer. Each issuer will be directly responsible for the use and\nsecurity of the information.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane_67ead6-96\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">PURCHASE FORM<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Lost Fantasy Terms and Conditions could be changed at any time without notice. By using this site you are accepting them. For\nmore information contact us via\u00a0contact@lostfantasy.uy<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Choose your products and add them to the cart. Do not forget to specify: size, color and print color.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Remember that garments that are not in immediate stock may have a delay of up to 10 days, in which case you will be notified\nwhen you add your product to the cart.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We offer PAYPAL and MERCADOPAGO to make your payment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After using the payment gateway, you will receive an email confirmation informing you that we are processing your order. No\ndata from your card is stored on our site.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane_c50ded-8e\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">SHIPPING AND DELIVERIES<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Lost Fantasy Terms and Conditions could be changed at any time without notice. By using this site you are accepting them. For\nmore information contact us via\u00a0contact@lostfantasy.uy<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;Orders will be processed during business hours and working days. Being these from Monday to Friday from 12:00 to 19:00\n(UTC-3) except for non-working holidays.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We ship in Uruguay through Uruguayan Post and DAC, and to the whole world through Uruguayan Post and FedEx.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane_5fd519-a8\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">URUGUAY<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Orders in the country will be processed within 72 business hours after receipt of the order. If the shipment is through DAC, they\nwill be delivered within 24 hours or the next business day after notification of the dispatch of the purchase. If the shipment is\nthrough the Uruguayan Post, they will be delivered up to 5 business days after notification of the dispatch of the purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The shipping cost is not included in the price of the garment in any case, so it will be an additional cost at the exclusive expense\nof the customer. It will depend on the shipping method and the company chosen by the client (Uruguayan Mail or DAC).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As soon as you send your purchase to the courier service, you will receive an email with the tracking number. Each order can\nbe delivered in a single place, once dispatched, the order cannot be re-directed.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane_a540bb-ee\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">OUTSIDE THE COUNTRY<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Shipments abroad are made within 72 business hours after receipt of the order (this is if the garment is part of our immediate\nstock). The cost of shipping outside Uruguay is not included in the price of the garment in any case, so it will be an additional\ncost at the exclusive expense of the client. It will depend on the shipping method and the company chosen by the client\n(Uruguayan Mail or FedEx)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As soon as you send your purchase to the courier service, you will receive an email with the tracking number. Each order can\nbe delivered in a single place, once dispatched, the order cannot be re-directed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">LOST FANTASY is not responsible for the legal regulations, customs costs and import price of each country (take this into\naccount before making your purchase), our international clients are responsible for the costs and delays that these may\ngenerate. We do not accept returns due to customs taxes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Indicatively, from the moment the shipment is dispatched, by means of a confirmation email, until it reaches the corresponding\naddress, the order can take up to 5 business days inclusive to arrive within Uruguay and from 7 to 20 business days in the\nForeign.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customs policies vary from country to country, for more information contact your local customs office.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">LOST FANTASY is not responsible for items not received on time or if your package is lost in transit.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane_72972a-ee\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">RETURNS AND EXCHANGES<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Lost Fantasy Terms and Conditions could be changed at any time without notice. By using this site you are accepting them. For\nmore information contact us via\u00a0contact@lostfantasy.uy<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Changes and returns within Uruguay will be allowed up to 15 days after the product is delivered, at our premises located in\nCharr\u00faa 2150 bis, or through the same shipping systems offered, the return journey being the responsibility of the buyer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To manage a change contact via <a href=\"mailto:contact@lostfantasy.uy\">mailto:contact@lostfantasy.uy<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The garments must be unused and in the same conditions in which the product was delivered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To avoid this process, we recommend carefully checking the sizes chosen in the size chart.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane_bd0539-8b\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">DAMAGED OR DEFECTIVE PRODUCTS<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\">Lost Fantasy Terms and Conditions could be changed at any time without notice. By using this site you are accepting them. For\nmore information contact us via\u00a0contact@lostfantasy.uy<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our products are subject to extensive quality controls. In case of receiving a faulty garment, in poor condition, or with\nmanufacturing errors, contact us so that we can resolve the problem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In case that it is our responsibility, we will make the corresponding return or exchange.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">LOST FANTASY is not responsible for damages after the product is used, nor for damages caused by maintenance and care.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Together with the purchase you will always receive information on how to care for your garments.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-5522","page","type-page","status-publish","hentry"],"featured_image_src_large":false,"author_info":{"display_name":"2mbv1","author_link":"https:\/\/www.lostfantasy.uy\/en\/author\/2mbv1"},"comment_info":0,"taxonomy_info":[],"_links":{"self":[{"href":"https:\/\/www.lostfantasy.uy\/en\/wp-json\/wp\/v2\/pages\/5522","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lostfantasy.uy\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lostfantasy.uy\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lostfantasy.uy\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lostfantasy.uy\/en\/wp-json\/wp\/v2\/comments?post=5522"}],"version-history":[{"count":0,"href":"https:\/\/www.lostfantasy.uy\/en\/wp-json\/wp\/v2\/pages\/5522\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.lostfantasy.uy\/en\/wp-json\/wp\/v2\/media?parent=5522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}